On the N8 Settings > Connectivity > USB > Nokia Ovi Suite defines the use of the USB cable as a synchronizing medium.
If you have ever connected the phone in an incompatible mode then PC Suite remembers this, even if you have changed the phone. So you need to uninstall and reinstall PC Suite and all its components (connectivity kit, anything named Nokia), or search your user settings. Nokia admits this, see:
http://tinyurl.com/4ndvdqm
It says:
Plan A :
Uninstall PC Suite and its components , Restart PC, Install PC Suite - connect new phone
Plan B :
Exit PC Suite. Go to C:\Documents and Settings\USER\Application Data\PC Suite. Find Folder Named with IMEI-number and delete it. Now you can start PCSuite; data about the phone will be deleted.
Then:
+ Reboot. You may just have to pull the plug, since it doesn't close gracefully.
+ Open the Device Manager (Start > Control Panel > System > Device Manager
+ Plug in each phone and delete the entry that appears with the yellow highlighted question mark.
+ Reboot. Again, you may just have to pull the plug, since it doesn't close gracefully.
+ Reinstall Nokia PC Suite. Plan on reading a magazine while it loads. It takes forever.
+Follow the prompts. DO NOT plug in the phone until told to do so.
+ Plug in the N8 phone. It reports USB Connected Nokia Ovi Suite
+Wait another eternity. I started this step at 18:26 and read a magazine until my patience ran out at . The hash bar runs, the prompt says Windows is installing PC connectivity Cable drivers, please wait. The task bar icon says Found new hardware Nokia N8-00 Phone Parent. The cursor has an hour glass.
AHA! Ctrl-Tab shows a window about participating in a feedback program. It is waiting for confirmation. OK, click the green check mark. It eventually closes (it is now 18:39) and returns to the Get Connected prompt and progress bar.
18:41: still no joy. Click the back button. It turns blue about 30 seconds later.
18:45: try Ctrl-Alt-Delete. No response after a minute.
18:46: pull the plug.
==========
18:48: OK, now we're rebooted. Wait for the disk thrashing to subside.
18:50:30 It has ceased and the diagnostic request screen is up. Before clicking the check mark I look to see if the IMEI file is there, There are two .dat files, but no IMEI.
18:53:30 click the green check mark. Nothing happens.
18:54:30 Start PC Suite. It pops up in fifteen seconds. Very snappy. Good.
18:55:30 Click the get connected box.
18:55:45 Plug in the N8 phone: Your phone is in the file transfer mode... Well, no it is NOT, but you can't figure that out.
============
OK. Click OK and now try with the N900:
18:58:00 click the back button. It turns blue, but nothing happens.
19:01:00: OK, we're back at step 1/3. Cable is selected (we've tried IR and Bluetooth, not supported by this machine).
19:02:00: Click next. NO joy, it won't let go of the N8 even though it is disconnected.
Try to get out of this mess, but no response.
19:05:15 pull the plug.
==========
19:08:00: OK, now we're rebooted. Wait for the disk thrashing to subside.
19:09:00: It has ceased and the diagnostic request screen is up. Before clicking the check mark I look to see if the IMEI file is there, There are two .dat files, but no IMEI. Delete the C:\Documents and Settings\USER\Application Data\Nokia and \PC Suite directories.
19:12:00 Start PC Suite.
19:13:15 Click the connect to phone button
19:14:00 The phone is recognized in PC Suite Mode
19:14:45 click next
19:16:00 the next screen appears (step 3 of 4, with connection options, cable selected),
19:16:30 click next.Read a magazine.
19:21:30 Window pops up implying we have USB connectivity issue. But Windows has seen the phone. It is not our problem, it is Nokia's.
19:23:00 Unplug and replug the N900 phone in PC Suite mode, recognized by Windows.
19:25:00, no joy, pulll the plug.
==========
19:34:00 OK, now we're rebooted. Wait for the disk thrashing to subside.
19:35:30 OK, it has subsided.
19:36:30 Start PC Suite. It pops up in fifteen seconds. Very snappy. Good.
19:38:30 Click the get connected box.
19:38:50 Click next
19:39:40 Plug in the N900 in PC Suite mode. Recognized by Windows as such
20:30:00 No joy, pull the plug.
It does not work.
Now, this is 7.1.60.0. Tomorrow is another day. If I can find an older version that works then everyone wins...
No comments:
Post a Comment